At InfinityTAG, we are committed to delivering high-quality NFC products and ensuring customer satisfaction. Please read our refund and return policy carefully before making a purchase.
1. Eligibility for Return
Customers are eligible for a return only under the following conditions:
The product received is defective, or
The product received is incorrect (wrong item delivered)
We do not accept returns for any other reasons, including change of mind or personal preference.
2. Return Process
To initiate a return, customers must follow these steps:
Contact Us First
Reach out to us via:
Our official WhatsApp number, Our email address, or
Our official Facebook page (via message)
Submit Return Request
After contacting us, you will be guided on how to place a return request.
Returns will not be accepted without prior communication and approval from our support team.
3. Return Shipping Cost
If the return is approved due to a defective or wrong product,
InfinityTag will bear the full return shipping cost.
4. Refund Policy
Once the returned product is received and verified by our team, the refund will be processed.
The refund will be sent to the customer’s bKash account.
Refund Timeline:
Refunds are processed within 7 business days after receiving and verifying the returned product.
5. Important Notes
The product must be returned in its original condition.
InfinityTAG reserves the right to reject returns if the product does not meet the eligibility criteria.
Customers must provide accurate bKash account details for refund processing.
6. Contact Information
For any return or refund-related queries, please contact us via:
Email Address: support@infinitytag.trovefeed.com
WhatsApp: +8801608968103
Facebook Page: https://shorturl.at/Ep3bH